Drug packing machine is one of the indispensable equipment in modern pharmaceutical industry. It can box the medicine automatically, improve the production efficiency and reduce the labor cost. However, once there is something wrong with the drug packing machine, after-sales service is particularly important. So, which drug packing machine is better after sale? Let’s discuss it in detail.
1. Common faults of drug packing machine
Before we know the after-sales service of the medicine packing machine, we need to know the common faults of the medicine packing machine. The common faults of drug cartoning machine include: machine jam, circuit fault, transmission system fault, inaccurate packing and so on. These faults will affect the normal use of the drug cartoning machine and need to be repaired in time.
II. The importance of after-sales service of drug Cartoning machine
The importance of after-sales service of drug packing machine is self-evident. On the one hand, the drug packing machine is one of the indispensable equipment in pharmaceutical production, and its normal operation is directly related to the quality and production efficiency of drugs. On the other hand, the maintenance of drug cartoning machine needs professional technology, if the after-sales service is not in place, it will bring unnecessary losses to the enterprise.
III. Evaluation criteria for after-sales service of drug Cartoning machines
So, which drug packing machine is better after sale? We can evaluate it from the following aspects:
1. Response speed: after the failure of the drug packing machine, the after-sales service provider needs to respond in time to reduce the production loss of the enterprise.
two。 Service quality: after-sales service providers need to provide professional technical support to ensure that the failure is thoroughly solved.
3. Service attitude: after-sales service providers need to have a good service attitude to provide customers with thoughtful service.
4. After-sales protection: after-sales service providers need to provide long-term after-sales protection to ensure the long-term stable operation of the drug cartoning machine.
Comparison of after-sales service of drug Cartoning machine
According to the above evaluation criteria, we compared several after-sales service providers of drug Cartoning machines. Here are the results of the comparison:
1. Company A: fast response and good service attitude, but the service quality needs to be improved.
2. B company: the service quality is high, but the response speed is slow, the service attitude is not good.
3. C company: comprehensive service, fast response, good service attitude, high service quality, after-sales guarantee in place.
Based on the above comparison results, C company is the best choice for after-sales service of drug Cartoning machine.
Matters needing attention in after-sales service of drug Cartoning machine
When choosing the after-sales service provider of drug packing machine, we need to pay attention to the following points:
1. Select qualified after-sales service providers to ensure professional technical support.
two。 Select full-service after-sales service providers to ensure that after-sales protection is in place.
3. Choose after-sales service providers with good service attitude to ensure that they can get thoughtful service.
In short, the choice of after-sales service of drug Cartoning machine is very important. When choosing after-sales service providers, enterprises need to comprehensively consider such factors as response speed, service quality, service attitude and after-sales protection, in order to choose the most suitable after-sales service providers.